Choosing Centrex VoIP telephony avoids the need to buy a PBX. This switchboard represents a significant financial investment, equivalent at least in value to that of telephone sets alone.
TELEPHONY - VOIP
A SIMPLE AND EFFICIENT MANAGEMENT SOLUTION FOR YOUR CALL CENTER
- Boost your telephony marketing
- Manage your appointments
- Manage your call campaigns

ADVANTAGES OF OUR SERVICES

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An IP Centrex is an IPBX hosted and managed by a third party, usually a fixed-line operator. This system allows a company to outsource the management of its traditional PBX network.
The different advantages of a Centrex:
Unlike the management interface of most PBXs, the web interface for managing a Centrex system is simple to use. The Centrex can therefore be administered
With Centrex, all the optional features that sometimes cause overcharging in traditional telephony are automatically included in the package
The features of the Centrex Telephone Standard:
- A virtual number available
- Hosted IP PBX
- Online Portal
- More than 60 applications
- Menu IVR
- HD voice quality
- On-hold music
- Opening hours
- Call groups


Why do you absolutely have to use an external switchboard or Centrex?
A Centrex allows the company to benefit from the application richness of IP telephony, which is the common foundation for all users. This solution is a unified communications system that integrates all the functionalities of modern telephony, such as groups, transfers, on-hold music, call recording, interactive voice servers, etc. Flexible,
Unlimited Mobile Plans
With Untelcom, you can use unlimited calls, SSM / MMS and internet. In addition, these offers are intended for anyone of the budget and this without any commitment.
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What is Trunk SIP?
SIP Session Initiation Protocol is the communication protocol used by IPBX equipment to communicate with each other and with the operators who route calls around the world.
Trunk refers to a set of links/channels/beams because it allows several simultaneous communications to be routed.

Wildix - Unified Communications
Today’s communications use many channels: smartphones, personal computers, desktop phones, software, online chat messages, SMS, document sharing and video calls.
Too many channels complicate business communication, which should be simple because it is the basis of all activity.
Softphones


Equipment
- Hold – Put the caller on hold
- Call Forwarding – Forward calls to a designated extension number
- Send all calls – Forward calls directly to your usual coverage point
- Forward – Forward a call to another extension in your company
- Call Answer – If a phone is pre-programmed in your call answer group, you can answer other phones that are ringing.
Pre-hang up, musical waiting, answering machines


Interactive Voice Server
The interactive voice server automatically picks up calls and broadcasts a voice menu that directs them to a particular person or department. The interactive voice server allows you to create trees to guide your correspondents to the right service.
SMS marketing
SMS marketing reaches people on the move. The automation of SMS campaigns facilitates communication with Internet users.
